Tenants

At Micawber Lettings we pride ourselves on delivering a friendly and professional service to all our tenants, exceeding expectations!

Scale of Fees

Tenant Administration Fee:

£225.00 for one adult, £100.00 per additional adult (no VAT)

(These fees cover the tenant’s share of administration costs including preparation of the tenancy agreement and any legal notices, references and credit checks and ‘check-in’ and ‘check-out’.)

Should you require a guarantor to underwrite any rent liabilities, an administration fee of £65.00 (no VAT) will apply to cover the costs of referencing and preparation of a ‘guarantee agreement’.

Deposit to be lodged with the Deposit Protection Service:

Equivalent to one and half month’s rent (unless agreed otherwise).

Pets:

If the landlord has agreed that you may keep pets at the property then you will need to pay a larger deposit, usually equal to two months’ rent.

Tenancy Agreement Renewal – £35.00 (no VAT)

Information for Tenants

Finding a Property

We maintain a database of properties available to rent and of prospective tenants and their requirements. As properties become available, our first action is to contact waiting tenants on the database, whose requirements match the property. Typically, properties to rent become available two months before occupancy date, so where possible it is advisable to start looking early.

Viewings

Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you,and could be at evenings or week-ends, subject of course to the landlord’s permission. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have.

Application/Administration Fee

Once you have decided on a property and we have received confirmation that the landlord is happy to proceed with your application, you will need to pay a holding deposit. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc ..

The holding deposit is offset against the balance due at the start of your tenancy and included in this balance due is our administration fee. This fee is to cover the tenants' share of administration costs, including preparation of the tenancy agreements and any legal notices, referencing and credit checks and 'check-in' and 'check-out'. Note that this holding deposit will not be refundable should you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete information in the tenancy application.

References

We will take references on behalf of the landlord, using an outside tenant referencing agency. Normally these references will include your employer and any former landlord and a character reference. In addition a credit check will be undertaken. Where a tenant is unable to meet the required income or credit checks, the tenant may have a guarantor agree to underwrite any rent liabilities.

Rent

Rents are normally quoted on a calendar month basis. In addition, the tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Micawber Client bank account monthly in advance, with the first month’s rent due before taking occupation of the premises.

The first month’s rent is due on or before the commencement date of the tenancy in the form of cleared funds, ie bankers draft, transfer or cash.

Deposit

A Deposit (or ‘bond’) is required prior to occupation. This is separate to the ‘holding deposit‘ and will be equal to a month and a half rent. The deposit will be forwarded within 30 days to the government authorised custodial body known as the Deposit Protection Service (DPS). We will inform you in writing as soon as this has taken place.

The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. At the end of the tenancy we will check the property in the presence of the tenant and assess whether any damages or deductions are due.

Please note that the deposit cannot be used by the tenant to cover rent.

Insurance

It is the tenant’s responsibility to ensure that their own contents are insured.

Administration/Agency Fees

Our administration fees must be paid prior to the start of the tenancy to cover the tenants share of administration costs, including preparation of the tenancy agreements and any legal notices, referencing and credit checks,and ‘check-in’ and ‘check-out’.

Tenancy Agreement

Subject to satisfactory references and the landlord’s agreement, we will draft a tenancy agreement between both parties. Most tenancies will automatically be Assured Shorthold Tenancies (ASTs), provided the rent is under £100,000 a year and the property is let to private individuals. Tenancies are usually granted for an initial fixed term of either 6 or 12 months. All occupants of the property are required to sign the original tenancy agreement prior to commencement of the tenancy. Note, that unlike many lettings agencies, we do not charge our tenants for tenancy renewals. Please keep your agreement in a safe place as further copies will be charged at £25.00.

Moving In

The check-in is usually carried out on the day the tenant moves in, (the date which the tenancy commences). Once the check-in is completed, the tenant will be asked to sign an inventory/schedule of condition which will reflect a general overview of the property taking into account any notations made against each item during check-in.

The check-in and check-out are included in your administration fee. The purpose of the inventory and check-in is to accurately record the state and the condition of the property when you took responsibility for the tenancy.

Taking Care

Should you leave the property during the tenancy, for any significant period you must inform your landlord/managing agent so that the property can be regularly checked. If the property is left unattended for long periods, this may invalidate your landlord’s insurance. You might also like to leave a contact telephone number in case of an emergency.

It is up to you to take care of the property you are renting. If any problems occur which you do not believe to be your responsibility, you have a duty of care to inform the landlord/managing agent. You are responsible for minor repairs such as fuses, blocked drains or gutters and broken windows.

Condensation

Condensation occurs on cold surfaces such as windows, floors and walls. It can cause mould on the walls and ceilings. If, from time to time, condensation does occur in the property you are renting you should take care to promptly wipe down and clean the surfaces, open the windows a little and heat the room up. Build-up of mould growth can cause damage to the property, its fixtures and fittings.

Condensation can be minimised by adequately heating and ventilating the property at an even temperature throughout.

Frost

It is also imperative that precautions are taken to avoid any damage to pipe work at the property due to frost, particularly between the months of November and February. It is advised that the central heating system be left on at a sufficient level to maintain a room temperature of at least ten degrees. Again, this is especially relevant if you are going to be leaving the property for any significant length of time.

Gas Safety Legislation & Energy Performance Certificates (EPCs)

Under the Gas Safety (Installation and Use) Regulations 1998, all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed and thereafter at least every 12 months by a competent engineer (on the Gas Safe Register). A copy of the safety certificate issued by the engineer must be given to each new tenant before the tenancy commences, or to each existing tenant within 28 days of the check being carried out.

From 1st October 2008, it is now required by law that all residential property being let must have an EPC. An EPC shows two things. It shows the energy efficiency (i.e. the running costs for the property) and it shows the environmental impact of the property (i.e. carbon dioxide emissions). Each of these is rated A to G with A being the most energy efficient. The A to G Scale is similar to that which is attached to refrigerators. The average rating is likely to be D or E. An EPC will be made available free of charge to a tenant by the landlord. Once in place an EPC is valid for 10 years.

Moving Out

Before the end of your tenancy you will need to check through your inventory to remind yourself of the contents and condition of the property at the start of the tenancy, allowing for normal wear and tear. If necessary, replace any damaged or missing items, otherwise you will be charged a fee.

The property and all its contents should be left properly cleaned. We will provide you with a list of cleaning guidelines for this purpose.

It is our normal practice to carry out a pre-check-out visit to the property, about 2 weeks before you are due to leave. The purpose of this visit is to point out any particular areas which require attention, if any. This will also help avoid any deductions from your deposit. Once the final check-out has taken place, you will not have access to the property and therefore any necessary work that might be needed will have to be carried out by our contractors at your expense. The pre-check-out visit usually takes only a few minutes.

We will make an appointment with you on the last day of your tenancy to visit the property and for your final check-out. All personal belongings should be removed and all sets of keys ready to be handed in. During the check-out we will check the condition of the entire property and contents against the inventory and record gas and electrical meter readings if relevant.

If all is in order we will then contact the Deposit Protection Service (DPS) to arrange for the release of your deposit. DPS will then contact the lead tenant (as per your tenancy agreement) to check you agree with the request for payment being made. The deposit will then be repaid within approximately 5 calendar days.

Please do not hesitate to contact our team if you have any queries.


Tenant - Your Essential Guide

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Tenant - Question & Answers

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